Complaints

Please use the button below to lodge your written complaint with GDA.

Click Here

We will acknowledge receipt of your complaint as soon as possible. We are committed to investigating your complaint and providing feedback within 6 weeks, or as soon as reasonably possible.

If you are unsatisfied with the outcome of the complaint, then you can contact the FAIS Ombudsman at:

Postal Address: P.O. Box 41, Menlyn Park, 0063
Telephone: 012 762 5000 / 086 066 3274
Email: info@faisombud.co.za
Website: www.faisombud.co.za

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PAIA Manual Request

For a copy of our PAIA Manual, please contact Jonathan Miller in writing at jonathan@gda.co.za

To request access to a record, please download the form by clicking on the button below, complete and then email the form to jonathan@gda.co.za

Record Request Form

The relevant FSP to which your request pertains will furnish you with a response that includes the form at the button below in confirmation of the outcome of your request and the relevant payable fees.

Outcome and Fees Form